Communications News - Nbr. 1998, July 1998
... It would be like calling a telephone operator and saying: 'Hello, I speak ...... Plus, it might keep us from looking for something else to call switching.
Walsh is the vice president of ...
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Business Wire - October 18, 1999
...
Telecape's Ethernet buffers already form an essential part of CTI's multi-site call management solution, which revolutionizes the ......
"Ethernet Buffers provide real-time logging, which means that remote site traffic is continuously visible within our communication management software, to immediately detect fraudulent calls, emergency calls or switch malfunctioning etc." ...
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Communications News - Nbr. 1998, July 1998
When the city of Dallas decided to combine municipal and emergency call-taking processes into one call-taking facility, ...... The intelligent workstation intuitively identifies the 3-1-1 call and launches a proprietary software program ...
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Business Wire - September 07, 2000
... SFX credits the new contact center technology, which includes CentreVu(R) Advocate, with enabling them to answer more calls faster, and with improving contact center ...... Backstage in the Houston call center, a DEFINITY(R) Enterprise Communications ...
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Business Wire - November 04, 1999
... 4, 1999--
(Nasdaq:RMHT), a leading provider of outsourced customer relationship management programs, today announced plans to nearly double the capacity of its call center facility located in Brantford, Ontario.
...
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Business Wire - August 21, 2000
... Its versatile alarm routing subsystem supports alarms groups, intra-group call routing priorities, event priorities, changing ...... clearance levels
-- There are extended on-call, backup, and courtesy notification
groups
-- ...
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Business Wire - October 15, 1999
WASHINGTON--(BUSINESS WIRE)--Oct. 15, 1999--
An exhaustive series of industry testing of key telecommunications gateways used to route international call traffic to and from the U.S. identified no Y2K- ...
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Business Wire - July 05, 2000
... the date of its 2000 second quarter conference call and earnings release.
Michael Brochu, ......
The conference call number is 800-530-9010. Please call five minutes ...... A playback of the call will be made available for two days subsequent ...
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Business Wire - October 16, 2000
...i-Tech Writers
16, 2000
A conference call is scheduled for Friday, October 27 at 8:30 a.m. ...... To join the call, please use the following numbers:
Dial-in numbers: 888-882-0143/212-346-6399 (for international callers) Reservation number: 16652174
A replay of the call will be available until November 1, 2000 at 10:...
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Business Wire - August 31, 1999
... 31, 1999--
Teloquent Communications, a leading provider of integrated solutions for Web and conventional phone-based customer interaction, today announced Web Call Center Release 2, a new version of the company's ...
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