Business Wire - October 24, 2005
CHARLOTTE, N.C. -- Synapse Technology, a leading provider of database marketing products and services to a variety of industries announced today the ...... develop programs to increase revenues and improve customer satisfaction. Called Synapse Strategic Advantage ...
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Success - Vol. 45 Nbr. 12, December 1998
... But the one thing it will not buy you is great service. That is what I learned, to my everlasting ...... I was certain that the staff would be spectacularly accommodating and the service characterized by the kind of quiet, old-world ...
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Directors & Boards - Vol. 16 Nbr. 4, June 1992
In todayj's slow-growth markets, characterized by a high degree of parity in technology and price among competing products and services, customer service is fast becoming a company's ...... Increasingly, corporate management is focusing on customer service as a cost-effective means of attracting and retaining customers without having to yield on price or product ...
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Business Wire - November 04, 1997
... (NASDAQ:INFR), 56 percent of Americans are not willing to wait on hold for more than three minutes when they call customer service for help with a problem.
"People live ...... "Inference understands that customers need around-the-clock support that is both ...
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San Diego Business Journal - February 28, 2000
... You're taken aback -- you expected service, not a relationship. Such superficiality can ......
That's according to Barbara Gutek, primary author, with Theresa Welsh, of "The Brave New Service Strategy" (AMACOM, $28.95). Gutek, who chairs ...
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Business Wire - March 27, 2006
CHELMSFORD, Mass. -- Winners of Omega's 2006 NorthFace ScoreBoard Award(SM) consistently exceeded customer expectations
The Omega Management Group Corp., ...... Now in its sixth year, the award is presented annually to companies who, as rated by their own customers, achieved excellence in customer satisfaction ...
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Business Wire - March 29, 2006
ROCKVILLE, Md. -- Micro Focus (LSE:MCRO):
-- Independent Customer Survey Organization Honors Micro Focus ......(SM) Award for 2005 for achieving excellence in customer satisfaction in the areas of telephone technical ...
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Business Wire - July 16, 2008
...lity for Small and Large Companies -
, a premier provider of Enterprise Feedback Management (EFM) solutions, today introduced a comprehensive, three-tiered customer support program that allows customers to choose ...
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Business Wire - June 27, 2006
BANGALORE, India -- Digital Warehouse, the leader in solutions and services which reduce the cost of network infrastructure, ......
Digital Warehouse Asia was developed in order to improve customer service to Digital Warehouse USA, Inc. customers ...
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Business Wire - August 22, 2006
DALLAS -- Titan Global Holdings, Inc. ("Titan") (OTC BB: TTGL) today announced that its Oblio Telecom Inc. unit ("Oblio") completed the consolidation of its Customer Service operations into its Richardson, Texas ...
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