6 Things To Consider When Selecting A Docketing Service

When selecting a docketing service, most customers demand uncompromising quality and experienced staff with deep domain experience. There are a few companies, including Dennemeyer, that provide the quality and knowledge that customers demand. However, as the docketing industry has evolved, customers' demands have also expanded to include:

Predictable and economical pricing - customers want a fixed monthly fee that they can count on during their entire budget cycle Unique approach - customers want docketing done the way they want it done with reporting that meets their needs. They do not want a canned approach. Flexibility - customers want a service provider that is capable of reacting to new priorities without blowing up their budget Dedicated liaison - customers want a single point of contact in their time zone Unique team structure

Dennemeyer designed its delivery model to meet all of the above objectives. To start, we create a team for each of our customers. The teams are partially dedicated. For example, if a customer has two full-time equivalent team members, the team will actually consist of four people working half time for the customer. Our staff generally serve on two teams assuring continuity when employees go on vacation or if we experience turnover. Each team learns the unique needs of our customers and the structure of their IP systems so they can docket the way each the customer wants.

Predictable and economical pricing

Customers receive a fixed monthly fee for their team and the cost is totally predictable. Most team members are located in Romania at Dennemeyer's legal service center. Romania was selected for the legal service center because of the number of highly educated attorneys and paralegals. Our teams have excellent English skills, superb work ethics and offer a globally competitive salary structure.

Flexibility

One advantage of Dennemeyer's Docketing service team structure is flexibility. When a customer has a high priority project, we can redirect the team to the new priority without increasing the monthly fee. It is up to the customer to set their team's priorities. Our docketing workflows are flexible and can be customized to meet changing needs. Temporary additional staff are also available as needed during peak docketing times...