The Wedding Salon Maintains Close Customer

Long Island Business News (June 25, 2004)

Author: Adina Genn
Permanent Link: http://vlex.com/vid/68832890
Id. vLex: VLEX-68832890

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Summary:

In a recent Saturday morning, The Wedding Salon of Manhasset, a 10,000-square-foot shop adorned with crystal chandeliers and silk flowers, was bustling with happy customers. Brides-to-be stood on pedestals as they sampled dresses for their wedding day while their mothers, fathers and best friends gathered around.

Not all the shoppers would purchase a dress that day - even after a salesperson spent hours helping them try on gowns. But that's expected in the wedding business.

Extract:

The Wedding Salon Maintains Close Customer

More important, say partners Nancy Aucone and Susan Finale, is that the customers are treated with the best service and given a good impression of the operation. If that happens, the customers are likely to come back later.

It's ...



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