Bringing Structure to the Unstructured: Total Knowledge Management

KM World - Vol. 13 Nbr. 10, November 2004

Weir, Jay
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Summary:

A total knowledge management architecture is a blueprint that provides the essential functionality to manage information and knowledge though its lifecycle, from inception to destruction, while enabling organizations to use assets to their full potential and maximize their return on investment. To ensure a thorough lifecycle management of this asset, organizations need to implement a comprehensive solution that helps them managing those multiple stages: 1. Business process management and workflow touches the entire enterprise content lifecycle. 2. Data management is the second aspect of this comprehensive solution. 3. Knowledge management and information retrieval technologies are critical to managing unstructured as well as structured information. 4. Metadata management is the final element of the strategy.

Headnotes:

Extract:

Bringing Structure to the Unstructured: Total Knowledge Management

Winning in the competitive global marketplace requires agility in order to leverage content dispersed across the enterprise, enhance service delivery, improve efficiency and reduce risk. Managing enterprise content within an organization and using it to its full potential is critical to success. This means managing both "structured" and "unstructured" content, business processes, line-of-business solutions, all while maintaining the lowest total cost of ownership (TCO).

The ability to systematically capture, create, manage, access, review, dist...



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