Digital Is Changing The Nature Of Service Support Strategies

Mondaq Business BriefingLuxembourg Articles in EnglishStrategy (2017)

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Digital Is Changing The Nature Of Service Support Strategies

With the transformation to a digital service focus, IT operational as well as IT vendor and sourcing leaders must change how they build new services, combining internal/external teams that provide expertise and support. Moreover, multi-sourcing is becoming the norm fo...

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