Do You Know Your Customer Profitability?

Mondaq Business BriefingLuxembourg Articles in EnglishStrategy (2017)

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Do You Know Your Customer Profitability?

You hang up the phone and realise that this is the third time this week that this client has called for investment advice but hasn't invested anything. Back at your desk, you check your inbox and see that another client, whom you haven't spoken to in a...

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