Scott Mislan sits facing the Southwest Airlines ticket terminal at BWI Airport, listening through a wireless headset as employees interact with travelers.

When the former Severna Park resident hears a potentially compelling story unfolding through his earpiece, he signals a four- person film crew for "Airline," an Arts & Entertainment cable network reality television show, to swoop onto the scene. Since April, the crew, accompanied by an airline escort, has recorded both joyful and bittersweet scenes throughout the Linthicum facility.