Servicers must not lose sight of customers in consolidation frenzy.
Mortgage Banking - Vol. 59 Nbr. 5, February 1999
Oman, Mark
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Business
Real estate industry
Management
Customer service
Banking, finance and accounting industries
Mortgage banks
Loan servicing
Services
Servicers must not lose sight of customers in consolidation frenzy.
The mortgage servicing portfolios held by the nation's largest mortgage companies are growing to staggering levels. References to the largest servicers earning their place in the mythical $100 billion club have been replaced by membership in the $200 billion club. With three mortgage servicers already belonging to the latter, it seems fewer and fewer in our industry subscribe to the ...
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