Use of performance measures by GFOA members.

Performance measures are an important tool for management and decision making in state and local governments. They can be used to guide resource allocation decisions, to assess service delivery alternatives, to provide accountability, and to communicate to the public the goals and results of programs and services.

The GFOA has taken an active role in promoting the use of performance measures by its members. A research bulletin on performance measurements was sent to all members in May 1994, and in the following month a day-long training seminar on performance measures and benchmarks drew more than 200 attendees. A number of articles in Government Finance Review have reported on the experiences of various jurisdictions and researchers. The association recently has released a re...

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