Verizon Employees Say Customer Woes Ignored: ; Union, Official Say Company Ignores Service Requests
Charleston Gazette (May 02, 2008)
Author: Sarah K. Winn
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Some Verizon employees contend their employer ignores persistent customer service issues. And the West Virginia Public Service Commission's Consumer Advocate Division has the numbers to back them up.Verizon Employees Say Customer Woes Ignored: ; Union, Official Say Company Ignores Service Requests
Byron Harris, head of the PSC's consumer advocate division, said Verizon receives thousands of customer complaints of poor service each year.
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