Albania Digitalizes All Public Services

Published date13 May 2022
Subject MatterAccounting and Audit, Government, Public Sector, Tax, Accounting Standards, Government Contracts, Procurement & PPP, Sales Taxes: VAT, GST, Tax Authorities
Law FirmEurofast
AuthorMs Drilona Likaj

The Albanian Minister for Standards and Services recently announced the closure of 95% of the public service counters by the end of April. Almost all applications and claims, from now on, should be submitted online, and all official documents will be issued electronically as of May 1st 2022.

In the past, only specific public services were available online, via the official government portal "e-Albania". Citizens were able to make tax declarations, receive personal/business certificates, and, as of recently, apply for VAT refunds online. Now, the government has enabled online sections for the issuance of any kind of certificates and other public services whilst citizens will also be assisted, online, by a particular Helpdesk for any issue, question, or report regarding these services.


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