Comercio electrónico y exigencias de la ley del consumidor
Published date | 19 April 2022 |
Author | Andres Pumarino |
Las nuevas exigencias del reglamento de comercio electrónico desafían a los emprendedores
La entrada en vigencia del nuevo reglamento de comercio electrónico impone nuevas exigencias a los emprendedores en diversos aspectos, cómo debemos afrontar el desafío de la nueva regulación, es lo que pretendemos abordar en esta clase. DESCARGA REGLAMENTO DE COMERCIO ELECTRONICO
Es importante considerar que un emprendedor o empresa que está ofreciendo productos a través de internet debe estar muy consciente de sus riesgos , uno de los temas que preocupan son:
VENTAJAS:
Protagonismo de los canales de venta electrónicos
Impulsa crecimiento económico más inclusivo
Mejora los procesos haciéndolos más eficientes
Mejora la información e interacción entre las partes
DESVENTAJAS:
Aumento acelerado de reclamos ante el Servicio Nacional del Consumidor relacionados al comercio electrónico
Especialmente en contexto pandemia.
Objetivo, fortalecimiento de la transparencia y calidad de la información que sea otorgada a los Consumidores a través de Plataformas de Comercio Electrónico
- Respecto de las características y prestaciones de carácter esencial
- En general, de cualquier información que sea de tal importancia que influya en la toma de la decisión de adquirir algún bien.
Que esto será aplicable para aquellos Vendedores que ofrezcan algún bien o servicio en el Comercio Electrónico a cambio de algún precio o tarifa.
- Contempla a los Operadores de plataformas que ofrezcan bienes de terceros.
- Señala que no será aplicable para los casos en que ya existe normativa sectorial específica.
Algunos conceptos relevantes:
- Consumidores: persona natural o jurídica que en virtud de un acto jurídico oneroso adquiere, utiliza o disfruta como destinatario final de un bien o servicio contratado por...
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