Adopting Unified Communications
Unified Communications (UC) continues to receive a lot of attention and press coverage; however the 'hype' around the underlying technology components tends to obscure the argument that its full potential is yet to be properly understood and fulfilled.
Hudson & Yorke has combined market knowledge and current client experiences to develop a viewpoint on how organisations should consider & evaluate the adoption of UC.
There is much talk by equipment and software vendors of the benefits of UC, but all too often this is technology focused rather than business focused. Hudson & Yorke's view is that there are three key themes that organisations...
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