Recent Amendments On The Consumer Protection Law In Argentina
On March 12, 2008, the Congress sanctioned Law Nº 26.361,
which amended the Consumer Protection Law Nº 24.240 (from now
on "CPL") (sanctioned in 1993).
This new law came into force by incorporating:
National doctrine and jurisprudence
Decisions of the administrative authority
Analysis of "de facto" situations that affect
consumers rights
New practices to prevent the violation of users'
rights
Evidently, the amendment to the Consumer Protection Law Nº
24.240 had a clear objective: the update of the terms of said Law
and adapting to the new social, economic and legal realities,
offering a wider and more effective protection of the social and
constitutional rights of the consumers.
It is worth mentioning that the Foreign Banks' Association,
most commercial chambers, the Industrial Union of Argentina and
most communication companies (cable and phone companies) exerted a
large amount of pressure to prevent this amendment. Although they
managed to delay approval of Law Nº 26.361, they weren't
able to stop it.
The participation and protection of users' rights is broader
under the new law, which foresees greater sanctions in the
administrative stage for those suppliers who infringe consumer
rights as well as more disputes between suppliers and
consumers.
In respect to advertising, this new law does not have specific
regulations against deceitful or unlawful advertisement and it has
not considered the responsibility of actors, models or other
"popular" figures when endorse goods or services
misleading the consumers. Some consumer associations wanted to
prevent these situations and insisted on including specific
regulations regarding false endorsement of goods or services.
Notwithstanding, the new law does not include the provisions on
same.
Detailed below are the main aspects of the referred amendment,
namely:
Including corporations under the protection of the Consumer
Protection Law
Article 1 of Law Nº 26.361 states a new and wider
definition of "consumer," including corporations
as objects of protection when they act as final consumers. This
legal protection does not apply when the company acts within the
framework of its activity or expertise.
It is important to point out that said protection was already
granted by national courts. In a recent case law named
"Artemis Construcciones S.A. vs. Diyon S.A.", the
Commercial Courts of Appeal decided to apply the Consumer
Protection Law Nº 24.240 to a construction company perk. The
plaintiff ?Artemis-...
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