The Client Must Get Who It's Promised
Consultants' appointments and construction contracts often
specify that certain individuals will work on a given project. This
is because the client wants to ensure that, say, the big name
architect he engages actually leads the design of his new building
or the contractor's project manager he knows and trusts is the
same person who oversees the works. Without a material
representation or contractual provision as to who will be involved,
the consultant or contractor usually has free rein as to how it
resources the project.
A recent case underlines the significance of assurances that
certain people will be involved on a particular project.
Fitzroy Robinson were engaged as the architects for the
development of three iconic buildings in London and
Buckinghamshire. The Fitzroy team assigned to the project was led
by Mr Jeremy Blake. However, while it was estimated that the
project would take around three years, Mr Blake had in fact
tendered his resignation before Fitzroy's appointment was
concluded. This meant he would be available to the project for no
more than the first year.
The Court found that Fitzroy did not tell the client that Mr
Blake was leaving because it feared losing the appointment. Mr
Blake was the principal reason the client had contacted Fitzroy in
the first instance and one of the main reasons it was appointed.
The judge agreed that Mr Blake's involvement was fundamental to
the client's decision to engage Fitzroy and had they known of
his early departure from the project an alternative firm of
architects may have been appointed. According to the Court, Fitzroy
should have brought Mr Blake's decision to the client's
attention but instead a conscious decision was made to withhold
this information. This amounted to fraudulent misrepresentation and
deceit.
The client is now entitled to damages for the losses it suffered
as a result. These may be modest. Even on the basis that but for
the misrepresentation/deceit Fitzroy may not have been appointed,
it was not proven that Mr Blake's departure caused any delay to
the project. The client's entitlement may be limited to a
reduction in Fitzroy's fees representing the disruption within
Fitzroy and duplication of its work arising from Mr Blake's
departure.
The reputational issues raised by this case are obvious. But, to
compound matters, the Court also found that Fitzroy's chief
executive "knowingly and dishonestly failed to correct the
false representation as to Mr Blake's involvement...
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