Abogados del siglo XXI pensando en oficinas digitales
Published date | 09 December 2020 |
Author | Andres Pumarino |
Para enfrentar el entorno de transformación digital, muchas oficinas de abogados deben plantearse la forma de hacer las cosas, es importante tener en consideración aspectos claves en el uso de la tecnología y para qué se pretende implementar. Pero no basta la tecnología en sí misma, las formas en que debemos adaptarnos para el nuevo entorno están sujetas a diversos factores.
Por una parte los servicios profesionales deben tener una mirada acorde a los perfiles de los clientes y a sus necesidades, aquí el cómo comunicar toma un rol relevante. Por otra parte, el cómo están estructurados los procesos y mejorarlos también es crítico, puede ser que hoy nos demoramos más en enviar carta una carta de servicio, como facturamos o tomar contacto con un cliente y gestionar ciertas acciones, pues bien, esos procesos deben ser analizados para eliminar acciones que entorpecen las operaciones.
Los socios de una oficina de abogados tienen experiencias, formas de operar o tomar...
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