FCA Guidance On Tackling Cyber Crime

The Financial Conduct Authority recently released guidance regarding cyber resilience (in the form of new webpages) which FCA regulated firms should take account of. While many larger regulated firms have substantial cyber resilience systems in place, the FCA is well aware that all firms are still vulnerable to attack, and that cyber attacks can impact customers.

The FCA notes that 66% of medium/large UK businesses were subjected to cyber attacks in 2016, and 54% of UK businesses have been hit by ransomware attacks. Since 2014, there has been a 1,700% increase in cyber attacks reported to the FCA.

The FCA raises a number of pertinent questions that firms should consider:

Do you review who has access to your most sensitive data? Do you understand where you are vulnerable to cyber attack? Do you use encryption software? Do you know if you are able to restore services in the event of an attack? Do you make sure your computer network is configured to prevent unauthorised access? Do you use two-factor authentication where the confidentiality of the data is most crucial? Do you educate your staff on cyber security risks? Do you align your firm to a recognised cyber scheme? Are you a member of any information-sharing arrangements? While, because of the nature of their business, not all firms will need to adopt all of the measures mentioned by the FCA, it clearly expects firms to have thought about these questions.

The FCA's Principles for Business include an obligation for firms in the financial services sector to report material cyber incidents. 'Material', for these purposes...

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