Retailers can't Charge Customers Delivery Charges if they Cancel Contract Under Distance Selling Directive - Handelsgesellschaft Heinrich Heine GmbH v Verbraucherzentrale Nordrhein-Westfalen eV, Court of Justice of the European Union

Under European Union contract law, consumers are generally entitled to a cooling off period in which they may change their minds and obtain a refund for goods purchased at a distance. In this case, the Court of Justice of the European Union (formerly the European Court of Justice) has ruled that, under the Distance Selling Directive – which contains that law – it is unlawful to require the consumer to pay for delivery costs so that they only get a refund on the price of the goods. This...