The Power Of Legal AI Chatbots

• Published date: 02 April 2024
• Law Firm: Norton Rose Fulbright
• Author: Ms Lena Haffner

Industries across the board are using AI-powered chatbots in a variety of ways to change the way they work, and the legal sector is no exception. These chatbots are revolutionizing client engagements by delivering personalized assistance and timely information, fundamentally transforming how legal services are accessed and delivered.

Legal AI-chatbots leverage Natural Language Processing (NLP) algorithms to comprehend client queries, enabling them to offer tailored recommendations and enhance the quality of client service. Additionally, AI-powered self-service tools empower clients to independently address common legal questions, thereby augmenting engagement and...