Contact your local vLex office

Whether you have a question about a new subscription, existing account, training, or anything else, vLex's regional teams are always available to help. Please view vLex's regional offices listed below to find the most helpful contact information for you.

North America

vLex United States

  • Monday-Friday, 8:00 am – 9:00 pm Eastern Time, excluding public holidays
  • General, support, training and sales enquiries: helpdesk-us@vlex.com
  • Content removal requests: content@vlex.com
  • +1 866 773 2782 (Toll Free)

vLex Canada

  • Monday-Friday, 09:00 – 17:00 Eastern Time, excluding public holidays.
  • General enquiries: helpdesk-gm@vlex.com
  • Content removal requests: content@vlex.com
  • +1 343 700 0450

vLex Fastcase

  • enquiries: sales-fastcase@vlex.com
  • General and support enquiries: support@fastcase.com
  • +1 866 773 2782 (Toll Free)

Docket Alarm

  • support-docketalarm@vlex.com
  • +1 866 773 2782 (Toll Free)

NextChapter

  • hello-nextchapterbk@vlex.com
  • +1 888 861 7122 (Toll Free)
North America

UK, Ireland, the Caribbean, Africa & Middle East (Central region)

  • Monday-Friday, 9:00 – 17:30 GMT/BST, excluding public holidays
  • General and sales enquiries: hello@vlex.com
  • Content removal requests: content@vlex.com
  • Support requests: helpdesk-gm@vlex.com
  • Training enquiries: training-gm@vlex.com
  • +44 (0) 20 7284 8080

Central America and the Caribbean If you are located in Puerto Rico, the Dominican Republic, the French or Netherlands Antilles, or Haiti, please contact vLex's Latin American offices.

UK, Ireland, the Caribbean, Africa & Middle East (Central region)

Continental Europe

Monday-Thursday, 9:00 - 20:00 and Friday, 9:00 - 15:00 CEST, excluding public holidays.

  • Email address for all general enquiries: soporte@vlex.com
  • Support: support@vlex.com
  • +34 900 649 672 (Europe)
  • +34 (932) 722 685 (Spain)
  • +39 800 940 510 (Italy)
Continental Europe

Latin America

Mexico and Central America

  • Monday-Friday, excluding public holidays - 5.30 to 16.30 hours
  • General enquiries: servicliente@vlex.com
  • 52 (55) 416 97136
  • +1 305 890 2982

Colombia & Perú (Ecuador y Panamá)

  • Monday-Friday, excluding public holidays - 6.30 to 17.30 hours
  • General enquiries: servicliente@vlex.com
  • Peru +51 16419354
  • Colombia +57 (601) 489 6950

República Dominicana (Puerto Rico, Bolivia, Cuba, o Venezuela)

  • Monday-Friday, excluding public holidays - 7.30 to 18.30 hours
  • General enquiries: servicliente@vlex.com

Chile (Argentina, Uruguay, Paraguay)

  • Monday-Friday, excluding public holidays - 8.30 to 19.30 hours
  • General enquiries: servicliente@vlex.com
  • +56 (2) 2898 6032

Brazil

  • General enquiries: servicliente@vlex.com
  • +55 (11) 318 17729
Latin America

Asia-Pacific

  • Monday-Friday, 09:00 – 17:30 Central Indonesian Time, excluding public holidays.
  • For all general enquires: hello@vlex.com
  • Contact vLex to request a callback
  • Help and support: helpdesklondon@vlex.com
  • Training enquires: training-gm@vlex.com
Asia-Pacific

Do you want to request removal of public information published by vLex?

It is very common for names, places, and situations to appear in newspapers, court judgments, official gazettes or public records. While this is public information and freely accesible in other websites and we strive to provide comprehensive legal and public information to our users, we also understand that there may be situations where individuals prefer to keep certain personal information private. To submit a request for removal or redaction of personal information, please send an email to content@vlex.com with the details of the information you would like removed or redacted. Our team will review your request and respond as quickly as possible.